← All guides
Debt Recovery

‘I’ll give them another few days.’ Don’t.

“I’ll give them another few days” feels reasonable and costs real money. Waiting doesn’t make a debtor more likely to pay - it tells them your invoice can be safely ignored, while the debt goes stale and the legal clock keeps running: generally six years to enforce in England and Wales, five in Scotland. The day an invoice goes overdue is the day to act - a polite reminder, statutory interest quantified, and escalation dates already in the calendar.

Why the sentence feels so sensible

Everyone says it. They’re probably just busy. The finance person is probably on holiday. Chasing now might seem petty, or desperate, and it’s a good client, and the relationship matters.

All of that is human. None of it survives contact with how late payment actually works. (It’s a lesson I learned the hard way - see what being self-employed taught me about not getting paid.)

What the waiting costs

The debt goes stale. Contacts leave. Companies restructure, move or fold. Paperwork that was easy to find in week one takes an afternoon to find in month six. The six-year limitation clock is the legal backstop - but recovery gets harder long, long before any statutory deadline. Fresh debts are the easy ones.

The interest you’re owed goes unclaimed. On a qualifying commercial debt, statutory interest of 8% plus the Bank of England base rate starts accruing daily the moment payment is late, plus fixed compensation of £40, £70 or £100 per invoice. That entitlement exists whether you mention it or not. Most small businesses never do.

And the biggest cost is the signal. A business short of cash triages its creditors. The supplier who chased politely on day one and put a date on the next step sits in a different pile from the supplier who never mentioned it. Silence reads as permission. Every quiet week teaches your debtor that your invoices are the flexible ones.

What the waiting buys you

Almost nothing. A client who was always going to pay isn’t offended by a courteous reminder - it barely registers. The only party who genuinely benefits from your patience is the one who wasn’t planning to pay.

That’s the asymmetry that makes “another few days” so expensive. Chasing promptly costs you nothing with good clients and everything-to-gain with bad ones. Waiting is the reverse.

What to do instead - the overdue-day routine

1. Send the reminder the day it goes overdue. Two or three lines. Invoice number, amount, the due date that has passed, payment details attached. Friendly, factual, zero drama.

2. Quantify what you’re actually owed. Run the debt through the free late-payment calculator - statutory interest and fixed compensation, worked out for you, with a letter generated. A follow-up showing the debt growing changes the conversation.

3. Put the escalation dates in the calendar now. Decide the ladder while you’re calm: reminder, then interest chaser, then a letter before action, then handover to a professional. Each rung gets a date today, so no future version of you has to summon the nerve to decide.

4. If the silence holds, escalate on schedule. Not angrily - automatically. That’s the whole small-business recovery ladder in one habit. And if the client has vanished entirely rather than merely stalling, there’s a separate playbook for ghosting.

The bottom line

You don’t need to be tough. You need to be prompt, clear and consistent - and to let a system do the remembering.

And when a debt needs more than reminders, don’t give it another few days either: compare vetted debt recovery agencies blind on Collect Compare - fees, specialism and approach, names hidden until you choose - or let us match you to the right one. Free for creditors; the agency you pick pays for the introduction, and no agency can pay to rank.

This is general information, not legal advice. If a debt is disputed or approaching a limitation deadline, take advice promptly.

Frequently asked questions

When should I chase an overdue invoice?

The day it goes overdue. A short, polite reminder sent promptly is normal business practice, carries no legal downside, and sets the expectation that your invoices get paid on time. Waiting teaches the debtor the opposite lesson.

Does waiting to chase an invoice affect my legal rights?

Eventually, yes. In England and Wales you generally have six years to pursue a simple contract debt through the courts; in Scotland it’s five, after which the debt is extinguished entirely. Long before those deadlines, waiting weakens your position anyway - evidence fades, contacts move on and businesses close.

Will chasing payment damage the client relationship?

A clear, courteous reminder rarely does. Clients who intended to pay treat it as routine admin; resentment at being asked for money that’s due is itself a warning sign. Consistent, professional chasing usually protects the relationship better than months of silence followed by a sudden escalation.

Can I charge interest on a late commercial invoice?

Yes. On qualifying business-to-business debts, statutory interest of 8% plus the Bank of England base rate accrues daily from the day payment becomes late, and you can add fixed compensation of £40, £70 or £100 per invoice. The entitlement arises automatically - no court order is needed.