Latest Posts

Pre-Action Protocol for Debt Claims: a plain-English guide for SMEs

Pre-Court Debt RecoveryThinking about issuing a County Court claim for an unpaid invoice? Before you do, the Pre-Action Protocol for Debt Claims (PAPDC) sets out fair steps you’re expected to follow. Getting these right improves recovery rates, reduces disputes, and protects you on costs if court becomes necessary. This guide explains when the Protocol applies, what to send, key timelines,

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Image of Collect Compare mascot Tally as both a debt collector and a bailiff to illustrate the difference.Bailiff vs Debt Collector: What's the difference

Bailiff vs Debt Collector: What’s the Difference?

If you’ve ever had a customer dodge payment, you might have wondered: should I use a debt collector or a bailiff? They’re often spoken about interchangeably — but they’re very different roles with very different powers. And choosing the wrong one could waste time and money. Let’s break down what each one does, when to use them, and how Collect

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How Many UK Businesses Are Owed Money?

Late payments aren’t just an inconvenience—they’re a crisis affecting millions of businesses across the UK. If you’ve ever waited weeks (or even months) for an invoice to be paid, you’re far from alone. The Numbers Don’t Lie: Millions of Businesses Are Affected According to government data, there are around 5.5 million small businesses operating in the UK today. But here’s

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Image of a lady looking at an invoice with a concerned face

You Delivered the Work. They Disappeared. Now What?

You Delivered the Work. They Disappeared. Now What? You stuck to the deadline. You delivered exactly what was agreed. And then… nothing. The invoice went out. You followed up once, maybe twice — each time met with silence, vague excuses, or empty promises. Now it’s been weeks. And whether it’s £800 or £8,000, the reality stings the same: you’ve been

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Small Claims Court vs Pre-Court Debt Recovery for Unpaid Invoices

When you’re owed money, it’s tempting to think that court is the only way to get results. But going straight to the small claims court isn’t always the smartest move — especially when there are faster, cheaper, and less stressful options available. In this post, we’ll break down the difference between going to court and using a professional debt recovery

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How to Choose the Right Debt Collection Agency for Your Business

Unpaid invoices aren’t just frustrating — they can seriously impact your cash flow, confidence, and time. At some point, most businesses will consider turning to a debt collection agency for help. But how do you know who to trust? This guide explains how to choose the right agency for your situation, what to watch out for, and why comparing your

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Debt Collection – No Win, No Fee vs No Collection, No Commission

No Win, No Fee vs No Collection, No Commission: What’s the Difference? When chasing an unpaid invoice, it’s easy to feel overwhelmed by all the legal jargon — especially when every agency seems to offer something slightly different. One of the most common areas of confusion? The difference between No Win, No Fee and No Collection, No Commission pricing. They

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Image of a debt collector knocking on a front door

Hiring a Debt Collector: What You Need to Know

Why Hire a Debt Collector? When a client stops responding or repeatedly misses payment deadlines, it’s time to think seriously about recovery. Hiring a debt collector isn’t about being aggressive — it’s about protecting your business and getting back what you’re owed. Signs It’s Time to Bring in Help Here are some clear indicators that it might be time to

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