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Debt Recovery

Sole trader or partnership not paying: who can you chase?

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How to work out who to chase

Four steps for a creditor who isn't sure who legally owes the money.

  1. Search Companies House Check the trading name and any company number on your invoice. A match means a company or LLP, and the debt belongs to that entity.
  2. Look for a personal guarantee Check your credit application or contract for a guarantee signed by a director or owner. If there is one, it is a second route to payment.
  3. Name the individuals if there is no company For a sole trader, use their own full name and trading address. For a partnership, find the partners' names from the contract, emails or the business's own paperwork.
  4. Write to the right person Address the letter before action to the legal debtor. For an individual or sole trader, enclose what the Pre-Action Protocol for Debt Claims requires.

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Who you chase depends on who legally owes the money, and that depends on how your customer trades. A sole trader is personally liable for their business debts. Partners in an ordinary partnership are liable jointly for the firm’s debts. A limited company or an LLP is a separate legal person, so the debt is theirs, not their directors’ or members’, unless someone gave a personal guarantee. Getting this right before you write your first letter saves weeks and avoids costs problems later.

Start with what’s on the invoice

Many unpaid invoices go to a trading name, not a legal entity. “Smith & Co Plumbing” might be a limited company, a partnership or one person using a business name. The free Companies House register answers that in a minute: if the name has a registered number, it is a company or LLP. If not, it is almost certainly a sole trader or an ordinary partnership, and you need the names of the people behind it.

Sole traders: the debt is personal

A sole trader and their business are one legal person. There is no company between you and their own assets, so the debt is theirs personally and any court judgment is against them personally.

Because the debtor is an individual, the Pre-Action Protocol for Debt Claims applies: your letter of claim should give them 30 days to respond and enclose the information sheet, reply form and financial statement form. Skip that and you risk a costs penalty or a stay if you later go to court. Our guide to the letter before action covers what to include.

Partnerships: the partners are liable

An ordinary partnership is not a separate legal person for this purpose. Under section 9 of the Partnership Act 1890, every partner is liable jointly with the other partners for the debts and obligations of the firm incurred while they were a partner. In Scotland they are liable severally as well.

For you, that means the partners themselves are in the frame, not only the firm’s bank account. It also means one partner’s good credit can be the reason a partnership debt gets paid. Work out who the partners were when the debt was incurred: the contract, emails and signatures will usually tell you. Because the partners are individuals, the Pre-Action Protocol applies here too.

A limited company’s debts are the company’s. A director is not personally liable for an unpaid invoice just because they run the business, and it is a common mistake to threaten one. An LLP is also a body corporate with a legal personality separate from its members, under section 1 of the Limited Liability Partnerships Act 2000.

A director or member can become personally liable in two main ways:

  • A personal guarantee. If they signed one with your credit application or contract, you can pursue them under it. Check your paperwork before you write anyone off.
  • The invoice was in their own name. If you contracted with the individual rather than the company, the individual owes you.

If the company has been dissolved or has gone into liquidation, read what creditors can do when the debtor company is dissolved or insolvent.

Which route fits

For a company, a letter before action is the usual first step, and a statutory demand is available for a debt of more than £750. For an individual, the statutory demand threshold for bankruptcy is £5,000 or more, and it is a heavy tool with real risks, so most creditors are better off with a letter, an agency or a claim.

On a qualifying business-to-business debt you can add statutory interest at 8% plus the Bank of England base rate and fixed compensation per invoice, whichever kind of business owes you. The free late-payment calculator works it out.

Scotland and Northern Ireland

In Scotland partners are liable severally as well as jointly, and the small claims limit under Simple Procedure is £5,000. Northern Ireland has its own courts and a £5,000 small claims limit. Use an agency that genuinely covers the debtor’s jurisdiction: see our Scotland and Northern Ireland pages.

The short version

Find out who the legal debtor is, write to them, and keep the personal guarantee in your back pocket. Then compare vetted UK debt recovery agencies on Collect Compare, with names hidden until you choose, or let us match you to the right one. It is free for creditors: the agency you choose pays for the introduction, and no agency can pay to rank.

This is general information, not legal advice. Liability for a debt depends on the contract and the facts, so take advice before pursuing a named individual.

Frequently asked questions

Can I chase a sole trader's personal assets?

Yes. A sole trader and their business are the same legal person, so the debt is theirs personally and there is no company shield between you and their own assets. Because the debtor is an individual, the Pre-Action Protocol for Debt Claims applies, with 30 days for them to respond to your letter of claim.

Who is liable when a partnership doesn't pay?

Under section 9 of the Partnership Act 1890, every partner is liable jointly with the other partners for the debts and obligations of the firm incurred while they were a partner (in Scotland, severally as well). In practice, that means you can pursue the partners themselves, not only the firm's bank account. Take advice on how to name the right parties before you issue a claim.

Is a director personally liable for a company's unpaid invoice?

Not by default. A limited company is a separate legal person, so the debt is the company's, not the director's. A director becomes personally liable if they signed a personal guarantee, or if the invoice was in their own name. A limited liability partnership is also a separate legal person, so its members are not personally liable for its debts in the same way.

How do I find out what kind of business owes me money?

Search the free Companies House register for the name on your invoice. A limited company or LLP will be listed with a registered number and address. If it is not listed, you are probably dealing with a sole trader or an ordinary partnership, and the contract, quotes and emails should name the individuals involved.

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